Fixed Ops Director Job at Lensa, Sunbury, OH

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  • Lensa
  • Sunbury, OH

Job Description

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Camping World. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Camping World is seeking a Fixed Operations Director to join our growing team.

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will s upport and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.

What You’ll Do

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location

Ensure a consistently high level of internal and external customer satisfaction throughout the service department

Drive profitability through increased sales, gross profit, P&L management, and labor cost control

Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices

Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy

Create and maintain strong working relationships with external vendors

Meet or exceed monthly budget projections

Maintain a safe and functional working environment

What You’ll Need To Have For The Role

Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred

Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment

Knowledge of RV's and RV systems is a plus

Strong Written And Verbal Communication Skills

Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)

Intermediate or better skills in MS Office (Word, Excel, Outlook)

Ability to read and analyze P&L reports

Valid driver's license

May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

Prolonged periods of standing, stooping, crawling, and bending

Exposure to heights and hazards related to working with electrical and welding equipment

Environmental conditions include heat, cold, humidity, noise, dust and wetness

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit:

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

If you have questions about this posting, please contact [email protected]

Job Tags

Full time, Part time, Local area,

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