Job Description

JOB SUMMARY 

The Marketing Manager role supports and drives the execution of marketing campaigns that focus on customer retention, upsell and revenue objectives, content engagement, and streaming app activation. This position will will work with cross functional teams through all steps of the campaign process, from plan ideation through post-execution reporting.

Hybrid role:  4 days in Stamford office, 1 day remote

MAJOR DUTIES AND RESPONSIBILITIES 

• Implement and maintain marketing plans that align with organizational and departmental objectives tied to customer engagement, retention, and revenue.
• Recommend new solutions that will support demand generation, retention, and revenue goals. Specifically around streaming app offers that require customer education, and activation.
• Provide oversight of various launch strategies tied to new offers, products and services and related communications.
• Utilize all marketing channels including digital, direct marketing, and media.
• Responsible for execution of tactics and vehicles, ensuring they launch on time, accurately, and represent Spectrum’s brand.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Responsible for proofing of department material and tactics to ensure compliance and support of company / brand strategy for messaging.
• Develop recaps and reports for all campaigns, providing analysis on campaign success.
• Manage internal and external partner relationships, specifically with programmers and streaming app partners.
• Manage partner agreements and budgets to ensure all requirements and budget goals are met.
• Approve PO’s, and invoices as appropriate.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS 
Required Skills/Abilities and Knowledge 

• Knowledge of streaming apps, including marketing acumen
• Experience with upsell, retention, and engagement marketing channels
• Ability to prioritize and organize effectively
• Ability to supervise and motivate others
• Project management skills; ability to manage multiple projects while coordinating efforts across a variety of functional areas
• Excellent communication skills and ability to interact with stakeholders across the company and facilitate collaboration between teams.
• Technically savvy; proficiency with Excel, PowerPoint, Adobe Analytics and Tableau preferred
• Strong analytical approach to presenting recommendations and making decisions
• Knowledge of marketing strategies and procedures
• Ability to create plans, timelines, expense forecasts & process flowcharts
• Ability to read, write, speak and understand English

Required Education 

Bachelor's degree in Marketing or related field or equivalent work experience 

Required Related Work Experience 

5 years   Marketing experience

2 years   Management experience

2 years   Digital Marketing or CX 

PREFERRED QUALIFICATIONS

Related Work Experience Number Of Years

1 year Knowledge of Telecommunications products and services 

WORKING CONDITIONS 

Office environment  

Schedule: Full time. This position is eligible to work in a hybrid work model (combination of 4 days in-office and 1 remote day)

#LI-MA

MCU500 2025-47800 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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Job Tags

Full time, Work experience placement, Local area, Remote job,

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