Job Title : Mid-Level Network Support Specialist

Location : Remote

We are currently seeking candidates who meet the following qualifications.

Responsibilities:

Monitor, maintain, and troubleshoot local and wide area networks (LAN/WAN), switches, routers, firewalls, and wireless systems.
Provide Tier 2 support to end users for network-related issues including connectivity, VPN, VoIP, and security concerns.
Assist with network hardware and software installations, configurations, and upgrades.
Work with senior network engineers to implement and manage network infrastructure projects.
Maintain network documentation, inventory, diagrams, and support logs.
Ensure network security through firewall policies, antivirus, and system patching.
Perform regular network health checks and participate in disaster recovery planning.
Escalate unresolved issues and coordinate with vendors when required.

Qualifications:

Associate or Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience in network support or systems administration.
Solid understanding of TCP/IP, DNS, DHCP, VPN, VLANs, and subnetting.
Experience with Cisco, Juniper, or other enterprise-grade network equipment.
Experience in Windows Server, Active Directory, and network monitoring tools.
Strong troubleshooting and problem-solving skills.
Excellent communication and documentation skills.
Ability to work independently and in a team environment.
Federal Experience is a plus.
Required Security clearance.

If you meet these qualifications, please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.

Local area, Remote job,