Job Description
The Pharmacy Technician is responsible for preparing and distributing medications for patient consumption under the general supervision of a licensed pharmacist and in accordance with standard departmental procedures.
Essential Duties - Works under direct supervision of the pharmacist at all times. Responsible duties include drug distribution.
- Accurate and efficient preparation and dispensing of medications with pharmacist verification.
- Maintains a safe and clean pharmacy by complying with procedures, rules and regulations.
- Consistent documentation of all pharmacy log sheets
- Completes monthly expiration medication assignments and documents consistently.
- Appropriate use of technology (computer, telecommunications, Cerner system, Power Chart, outpatient dispensing system, cover my meds, Therigy) to triage workflow for efficient medication delivery.(checking medication history, printing labels)
- Maintains pharmacy inventory by checking pharmacy stock, assist in restocking and rotating medications and supplies.
- Appropriate use of time management for maintaining shift specific = workflow. Technician is able to prioritize responsibilities appropriately.
- Receives and responds to inbound calls and correspondence. Engages with patients and providers by phone, email, and in person, collecting and/or providing information as required. Schedules, coordinates and facilitates patient appointments. Collects, documents, and maintains patient data, files and information, as required, in accordance with established policies and procedures.
- Liaises between patients and insurance companies, and facilitates communication between patients and doctors, medical staff and administrative staff as required to ensure continuity of care and prescription access. Verifies patient benefits eligibility. Ensures prescription refills, renewals, or any prescription related matters are processed, communicated for approval, and followed up with in a timely manner to the meet the patient’s therapy needs. Verifies patient benefits eligibility and applies financial assistance as applicable. Ensures required prior authorization of services or appeals of authorizations are obtained and submitted in a timely manner with independent medical reviews performed, as appropriate.
- Coordinates financial arrangements, collects payments, and applies co-payments. Prepares financial reports and audits patient accounts as required
- Prepares general correspondence and provides administrative support to supervisory and management staff. Generates and distributes daily appointment scheduler summary of next day and status of pending appointments. Assists in packing, shipping, and tracking orders. Schedules and confirms order pick-ups and deliveries and communicates with patients and providers regarding order status.
- Follows in strict accordance with written policies and procedures. Maintains a safe environment in accordance with compliance standards, policies, and safety regulations. Ensures patients' rights to privacy, safety, and confidentiality are maintained in accordance with HIPAA regulations, and with all policies and procedures. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.
- Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.
- Reviews all incoming prescription orders, enters data into computerized patient profiles. Compiles appropriate medical and medication information from patient or patient's medical records, determines billing procedures, verifies prescription benefits and eligibility, initiates prior authorization, if applicable, coordinates with pharmacists, patients, and providers for assistance when needed. Prepares and maintains general patient records in conformity with state and federal regulations
- Assist with outbound scheduling calls to coordinate refill and delivery related with patients. Assists with filling, labeling, and preparing prescription orders, when needed.
- Follows required criteria for documentation pursuant to the state board of pharmacy regulations, accreditation agencies, hospital and outpatient pharmacy policies and procedures, and administrative guidelines accurately.
- Ensures required and recommended continuing education, university, hospital, and outpatient pharmacy level trainings are completed in a timely manner and as requested by administrators.
- Performs other duties as assigned.
Required Qualifications - Req High School or equivalent
- Req Specialized/technical training Graduation from accredited Pharmacy Technician School.
- Req 2 years Experience working in a pharmacy setting.
- Req Working knowledge of HIPAA compliance and insurance terminology.
- Req Demonstrated excellent interpersonal customer service and telephone skills.
- Req Demonstrated ability to multi-task.
- Req Demonstrated experience in a high-volume, fast-paced environment.
- Req Ability to work collaboratively.
- Req Excellent written and verbal communication skills.
- Req Knowledge of pharmacy law, rules, regulations, pharmacology and medical terminology.
Preferred Qualifications - Pref Bachelor’s Degree
- Pref 3 years Experience working in a pharmacy setting.
- Pref Demonstrable knowledge of patient and patient insurance management systems.
- Pref Fluency in one or more language in addition to English (e.g., Spanish, Korean).
- Pref Certified Pharmacy Technician (PTCB)
Required Licenses/Certifications - Req Pharmacy Technician (CA DCA) Registration with California State Board of Pharmacy.
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $29.00 - $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Job Tags
Hourly pay, Work experience placement, Local area, Shift work,