Come join our team of extremely talented, good-hearted, and fun spirited professionals. Whoever said changing the world was easy? It’s not. If you are up for the opportunity, you need to apply for this position. At DTSC, it is our mission to improve our California by protecting our environment from toxic and hazardous waste. We serve because we care!
As an Information Technology Associate you will have the opportunity to:
Desirable Qualifications We Look For:
You will find additional information about the job in the .
The position is headquartered in Sacramento, CA.
Statement of Qualification (SOQ) Instructions
A Statement of Qualifications (SOQ) is required for the hiring manager’s review. Applications submitted without an SOQ may be disqualified.
The SOQ must have a header with name, should be no more than 2 page(s) in length, be clearly written and well-organized, contain no more than (five) grammatical and spelling errors, and Arial font size 12.
Your SOQ should address the following:
1. Please describe the process of (a) resolving and (b) documenting a customer’s issue when the customer only states that their computer is not working.
2. A customer has been helped by multiple agents without finding a solution. How can you work with the customer to resolve their issue?
3. Please describe your experience supporting virtual customers.
Benefit information can be found on the CalHR website and the CalPERS website.
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information may experience delayed processing times and your eligibility for this position may be impacted.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section. Applications must be postmarked on or before the final filing date.
For mail-in or drop-off applications, please include JC# 471301 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application.
Pending Budget Approval - DTSC will obtain all necessary approvals prior to extending a job offer
Applicants who completed their education outside the United States (with foreign degree/ transcripts) must obtain and submit verification of United States course/degree equivalency.
Foreign education credential evaluation services can be found .
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
A Statement of Qualifications (SOQ) is required and must be submitted with your Employment Application (STD.678). Please refer to the "Special Requirements” section above for additional information.
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