Solar Technical Service Engineer-France Job at SOFAR(S), China

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  • SOFAR(S)
  • China

Job Description

Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. In this role you will: Interface between our customers and SOFAR. Take ownership of dispatched customer issues in 2nd level. Provide service and customer support during field visits or dispatches. Run diagnosis on errors or technical problems. Deliver support and contribute solutions for our customers together with the sales team or alone. Perform all on site installation, repair, maintenance and test tasks as well upgrades or rework activities. Support the sales team during events and sales activities. Training onsite or in our training center. Webinars for our customers. Follow operational procedures, processes and practices as defined, documented and consistently applied. Follow the applicable health and Safety instructions and regulations. Ensure up-to-date documentation, work instructions and processes for existing and coming service contracts and agreements.

Job Tags

Full time,

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