We're looking for a WordPress Support Specialist to join our Customer Care Team, providing exceptional phone and email support to our Roman Catholic church and school clients across the country. If you're passionate about helping others, thrive in a call-center style environment, and enjoy solving website challenges, we'd love to meet you. Candidates must live within a reasonable daily commutable distance to Grand Rapids, MI to be considered. About the Role: You'll be the friendly voice and problem-solver our clients rely on for help with their WordPress websites. You'll handle support requests by phone and email, troubleshoot a wide range of website issues, and guide clients-many of whom are not technical-through solutions with patience and empathy. We're a customer-first workplace, and that means every interaction is an opportunity to serve with excellence. Key Responsibilities:
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