We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
JenLovesPets is a locally owned and operated pet sitting & dog walking company. Located in North County San Diego and have been servicing the area for over 12 years. A well established and loved company, voted #1 five years in a row currently hiring exceptional Pet Sitters...
Are you searching for a flexible and rewarding career that you can kick off from the comfort of your home? Were looking for passionate, motivated individuals to join our team as Booking Agents to help clients plan unforgettable travel experiences! No experience necessary...
CDL-A Drivers Wanted-- LocalJob Description:~Positions involve shuttling empty and loaded flatbed and van trailers.~Shuttle drivers are responsible for backing trailers into the plant for loading/unloading, then assisting in the tarping process, and pulling them...
...Are you searching for a chance to expand your understanding of medical billingandthe opportunity to grow your career within healthcare? If so, our client (located in the Chicagoland area) is looking for aMedical Billing Specialistthat has experience working with hospital...
Audit Advisory Services Location Omaha, NE : Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations,...